Talk to a real person.
Text is fastest for machine issues and pickup changes. Email for anything that isn't urgent.
Message sent
Thanks! We'll get back to you as soon as we can, usually the same day.
Send a message
Machine refund? Include the machine number and the time you paid so we can look it up.
Machine refunds
If a machine took your payment and didn't run, text us the machine number, the time, and the last four digits of your card. Because every cycle is logged to your card, we can find it and refund it without you waiting around.
Visit
2934 N Ashland Ave, Chicago, IL 60657
Open daily 6 AM – 10 PM · Last wash 10 PM · Doors lock 11 PM
Wash & fold drop off and pick up 24/7
Commercial accounts
Airbnb hosts, gyms, salons, and restaurants: email us with your rough weekly volume and we'll put together per pound pricing with regular pickup.